Legal

Privacy & Policy

How we handle your data — clearly, responsibly, and with respect. No surprises.

Last updated: February 2026

At Trivern, we take your privacy seriously. This Privacy & Policy page explains what information we collect, why we collect it, and how we protect it. We believe in transparency — the same way we build our systems: clear, structured, and respectful of the people who use them.

This policy applies to all visitors and users of trivern.com and any associated services we provide.

Information We Collect
  • Contact information (name, email, phone number) when you submit our contact form.
  • Business details you share during consultations, such as your website URL and company name.
  • Usage data collected automatically, including pages visited, time spent, and referral source.
  • Device and browser information for analytics purposes (screen size, OS, browser type).
How We Use Your Information
  • To respond to your inquiries and provide requested services.
  • To prepare install plans, proposals, and project scopes tailored to your needs.
  • To improve our website experience, performance, and content relevance.
  • To send occasional updates about our services — only if you opt in.
  • To comply with legal obligations and protect our legitimate business interests.
Data Protection & Security
  • All form submissions are transmitted over encrypted HTTPS connections.
  • We store data in secure, access-controlled environments with regular audits.
  • We never sell, rent, or trade your personal information to third parties.
  • Access to your data is limited to team members who need it to deliver our services.
Cookies & Tracking
  • We use essential cookies to ensure the website functions correctly.
  • Analytics cookies (e.g., Google Analytics) help us understand traffic patterns — these are anonymized.
  • No advertising or retargeting cookies are used on this website.
  • You can disable cookies through your browser settings at any time.
Your Rights
  • Access — Request a copy of the personal data we hold about you.
  • Correction — Ask us to update or correct inaccurate data.
  • Deletion — Request that we erase your personal data from our systems.
  • Objection — Opt out of data processing for specific purposes, including marketing.
  • Portability — Request your data in a structured, machine-readable format.
Data Retention
  • Contact form submissions are retained for up to 24 months, then securely deleted.
  • Analytics data is aggregated and anonymized after 14 months.
  • Project-related data is retained for the duration of the engagement plus 12 months.
  • You may request earlier deletion at any time by contacting us.
Third-party services

Tools we use

We integrate with a small set of trusted third-party services to deliver our product.

Google Analytics

Website traffic analysis (anonymized IP)

Google Sheets

Secure storage of form submissions

Client-preferred hosting

We deploy on the platform you choose (AWS, GCP, Azure, etc.)

WhatsApp Business

Optional follow-up communication

Calendly

Meeting scheduling (only if you choose to book)

Questions?

Have a privacy concern?

Reach out and we'll respond within 24 hours. We take every data request seriously.